Shenzhen Hefa IOT Co., Ltd.

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Contact Us

Name: Elva
Tel: +86-0755-23698863
Fax: +86-0755-29766699
Mobile: +86-15919710692
E-mail: Elva@hefaiot.com
Add: First Floor, No.2 Building, Youyi Industrial Area, Lane 1, Dabao Road, Baoan District, Shenzhen City, Guangdong Province, China
Skype: Hefa-IOT
Skype: Hefa-IOT Elva@hefaiot.com

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FAQ
1, When can we get the reply?
Any inquiry will be replied within 24 hours. 

2, What is the MOQ?
Only one. Welcome to buy sample to test first.

3, What about delivery time?
Sample, we will send to you within 2-4 working days after payment received.
Big quantity, if you want to know the exact time, email us about quantity, and we will check the time for you.

4, What are the terms of payment?
T/T, Paypal.

5, Do you have EU style adapter?
Yes, we have EU, UK and USA style adapter.

6, How do we know that you have sent the goods?
Once the goods have been sent a tracking number will be provided so that you can check where your goods.

7, We can use the wired function on barcode scanner, but the wireless doesn't work, could you tell us why?
You need to pair the scanner with your device, and there is connecting method on the manu.

8, How can we use the keyboard of our IOS PDA?
Double click scanner button.

9, Our battery drains so quickly, and how we can do it?
The battery can be drained quickly when Wi-Fi or Blutooth turns on. If it drains quickly you can turn off the Wi-Fi and Blutooth whlie they don't work.

10, Is it possible to put the customer's logo on product?
Yes, it's ok, and the order quantity needs to be up to 200 sets.


Online service

Skype: Hefa-IOT Elva@hefaiot.com